PROCESSING AND SHIPPING
 
Processing time: 1 to 2 business days (Nail orders are listed as 4 - 10 days to avoid extra shipping costs when ordering multiple items.) I highly recommend choosing a TRACKED shipping option so you can be updated on the location of your item.
 
Please note, processing time does NOT include shipping time. We try to complete all orders in a timely manner and have them shipped out as soon as possible. We ship with USPS from Reserve, Louisiana and currently, there are shipping delays due to COVID-19. Once your order has shipped, you will receive a confirmation. Once it is in the hands of USPS, we are no longer responsible for delays that occur on their end. We are also NOT responsible for any customs or duty charges you may be charged for international customers. As of Sept. 16th, 2020: Please note there are SIGNIFICANT delays for postal services due to COVID -19 Pandemic please visit the USPS website for updates: https://about.usps.com/newsroom/statements/usps-statement-on-coronavirus.htm
 
RETURNS/EXCHANGES/ CANCELLATIONS
 
We accept cancellations, you may cancel within 24 hours of order purchase. After 24 hours, ALL SALES ARE FINAL which means you agree to wait the time it takes to create your order. Due to the sensitive nature of the products being sold, we do NOT accept returns or exchanges, unless your item damaged or delivered defective. In that case, please send us a message we are happy to assist!